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‎02-16-2022 12:43 PM - last edited on ‎03-15-2022 12:10 PM by HP Administrator

HP Recommended
Product: HP EliteBook 820 G2 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have followed all steps to rectify the problem suggested on HP sight and used both Microsoft troubleshooter and hp AudioCHECK. All settings are correct and even tried reinstalling drivers but nothing works. Sound comes out fine but the recording is not working even when I try to use a headset. Note when setting up microphone there is no option for the internal mic

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TonyBear_2-1645039665788.png

 

Tony-Bear (Rough and grizzly exterior but a Teddybear inside)
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