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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY - 17m-bw0013dx
Microsoft Windows 10 (64-bit)

I have done this in the past but I cannot save a photo as a .jpg file for editing in PhotoShop using HP Smart on my Envy 7640. I do not see the  option to save as a .pdf or .jpg as I was able to previously.

 

How can I do this?

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