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Common problems for Connectivity Issues
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‎02-27-2022 02:27 PM

HP Recommended
Product: HP LaserJet Pro M201dw
Operating System: Microsoft Windows 10 (64-bit)

I changed the password on my router and the HP Wireless Printer give me an error when I put the pass code into Printer installation the interface.

This Router has two satellites that apparently have the same name as the gateway server (They are named Router - Satillite1, Satellite 2) - it's an ORBI home mesh system and the error essentially says:

"More than one Access Point/Router has been found that matches your wireless network name (SSID)"

The Printer worked with this ORBI Network before, I just changed the password for the system and the printer is the only device that won't connect.

I can't specify the router and doesn't give me an option to overcome that that. The printer is an HP LaserJet Pro M201DW.

I've reset the printer to factory config many times and uninstalled and reinstalled the software many times and I get the same stumbling point.
I'm out of ideas.

 

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