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Common problems for Connectivity Issues
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‎03-03-2022 10:50 AM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: Other

 

Printer loses connection to wireless.  I have to unplug and plug it back it to reconnect.  The wirelessl ight is on like it's connected, but when i try to print, it says it is "offline".  There is no way that I can see to keep the printer from going to sleep or turning off on it's own. to keep it from disconnecting. (at least I think that is when it disconnects)  I have it set to come back on in the morning, but just being on does not reset the connection, it has to be unplugged.   I see there are many who have the same issue.  Is there a solution? or is it "sorry about your luck" kind of thing?  Remote printing cannot  be done so that was a waste of money.  You have to be in the building or close to the printer in order to print anything and sometimes that is just not convenient.  i'm ready to throw it in the trash. I'm running MacOS 15, which isn't a choice in the drop down menu.

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