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‎03-16-2022 04:01 AM - last edited on ‎03-18-2022 06:46 AM by Retired

HP Recommended
Product: HP ENVY 110 e-All-in-One Printer - D411a

I have 2 HP printers and one is new and neither work. I pulled out the old one because support on the new was unbelievable. I ordered $200 in ink and put black in. It aligned  itself fine and then said cartridges can't move when I wanted to print. There is no paper stuck. I've turned it off and on, checked for anything wrong, reinserted the ink; nothing helps. Help  It is very old and simple but should be working fine.

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