• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 - 14t-dh100 CTO
Microsoft Windows 10 (64-bit)

Have been using this laptop for almost 2 years now. From the past couple of months, the laptops' been acting a bit weird. Whenever I connect an external device like earphones, hard disk and even the charging cable, the laptop sometimes abruptly shuts down. Even if I adjust the screen (move forward/backward), the laptop shuts down. If the laptop shuts down suddenly then it takes a lot of time to boot. Tried some solutions, but the problem persists. Please help......!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.