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‎04-05-2022 08:10 PM

HP Recommended
Product: HP SSD S700 2.5

I have an HP SSD S700 2.5" 250GB (P/N: 2DP98AA#ABC) which I bought from Staples. HP Support doesn't recognize the serial number through either HP Support Assistant or the HP Support website. I can find my device by subtracting the "#ABC" from the P/N.  I am trying to warranty the SSD, due to the fact that it only shows 1GB, even after updating registry, using diskpart in Command Prompt, reinstalling through Device Manager and Acronis, and a few others. 

 

What is the best way to contact HP to get the SSD warrantied and repaired, without having to add the serial number?

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