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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 4522 All-in-One Printer
macOS 11.0 Big Sur

How do I get a faulty instant ink cartridge replaced?

 

My tri-Color instant ink cartridge is reporting an error. I’ve gone through the steps of cleaning the contacts on the standard support site, but it’s still not working. So it seems the cartridge itself is faulty. So I need instant ink to send me a replacement. The virtual assistant isn’t any help with this.

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