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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
 We would like to share some of the most frequently asked   questions about Instant Ink. Check out this link:   HP INSTANT INK, HP+ PLANS: INK AND TONER. .
    
    04-06-2022 02:52 PM
        Product: HP ENVY 4522 All-in-One Printer
      
      
        Operating System: macOS 11.0 Big Sur
      
	How do I get a faulty instant ink cartridge replaced?
My tri-Color instant ink cartridge is reporting an error. I’ve gone through the steps of cleaning the contacts on the standard support site, but it’s still not working. So it seems the cartridge itself is faulty. So I need instant ink to send me a replacement. The virtual assistant isn’t any help with this.
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