• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎04-27-2022 10:16 AM - last edited on ‎04-27-2022 10:27 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have no idea how to actually speak to a real person at HP my new black instant ink  cartridge refuses to be recognised and throws up and error so I can't use it. But the as instant ink plan shows it being in error or can't order a new ink until the issue is resolved, I even tried buying a simple HP branded black ink but then that doesn't get recognised either so now I'm STUCK. My printer is 5 years old and works fine otherwise its just the ink issue and yes I've cleaned out the areas to check for any dust /dirt

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.