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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎05-01-2022 09:36 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Operating System: Microsoft Windows 11

I am using this laptop for five days and I realized the battery lasts like 1h or so. I used the HP tools for battery health diagnosis and it says everything is OK. 

I also updated all drivers and OS to most recent updates and checked all battery saving  options are activated:

 

I have read somewhere the battery from this laptop usually last like 5 hours if you are using it for browsing.

 

Can it be damaged although the diagnosis says it is OK? and what can I do?

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