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Microsoft Windows 10 (64-bit)

Able to print from my phone and my laptop, but for some reason, an update tot eh HP software has caused my computer to not read that the printer is actually online and able to print. I tis not the printer, it is the HP software. But of course no where in the troubleshooting steps does it talk about this situation, because of course their Software is infallible.  Anyone else seeing this?

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