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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-04-2022 09:59 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

My printer suddenly won't connect to the internet so I can't connect to Instant Ink and every time I want to print something I have to get up and press OK on the screen that says "Printer can't connect to Instant Ink" (or something like that. Once I press the button it prints. Have tried everything the robot told me to try. The little blue light is on fine. When I go to print a HP Network Configuration Page it says that there us a connection - but that is after I have pushed the OK button. So is it connected while it prints and then unconnected again? I love this printer and Instant Ink so the solution is not to unplug from HP. I work on my own so there is no IT department other than me. HELP!

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