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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-08-2022 09:14 AM

HP Recommended
Operating System: macOS 10.15 Catalina

Hi guys. We have an HP Envy 4520 and have been enrolled for HP Instant Ink for 6 years with it and all working fine. We've gone to replace the cartridges with the ones sent by HP today and the cartridges have changed.

 

We've been sent black and colour 65/304 ones when the ones we've had before are 64/302 ones and the older ones are much bigger.

 

Can we use these different cartridges? Nothing received from HP to say they're changing and I can't find anything that says the 304 ones are ok.

 

Help!!!

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