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HP ENVY Desktop PC TPE01-2000i (1K4E8AV)
Microsoft Windows 11

Hello everyone. I've had my HP ENVY desktop computer for not even 30 days yet. I upgraded to Windows 11 once prompted during setup, but the original OS is Windows 10 (not sure if it was 32 or 64-bit). For the last few weeks, I've had a situation where on random occasions the Wi-Fi would drop off. I am not close enough to my router to allow for a hardline connection. Usually when the Wi-Fi does drop out, the computer will not allow me to either a) open network settings or b) not show any networks available to connect (there are several in my area that always pop up except during this issue). Doing some research, I think this is a driver problem, but I have no idea if this is actually the issue or if something else is going on. This problem only exists on this device and not on any of the other devices connected to this network. 

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