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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎06-11-2022 04:01 AM - last edited on ‎06-11-2022 12:05 PM by Retired

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer
Operating System: macOS 12.0 Monterey

My printer refuses to connect to HP instant ink and to print. It connects to the wifi fine. I repeatedly go through the process of setting up via HP smart app and it appears successful but then it tells me my printer is not connected to the internet. The blue wifi light is solid and when my printer prints an info page it tells me it is connected to the network but may not be connected to HP Instant Ink anymore. In my HP instant ink account it lists my printer but says it is not connected to the internet. I have no idea what is going on. 

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