• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎06-11-2022 07:41 AM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: Linux

Trying full install of Pop!_OS and have been successful except for installation and use of my HP OfficeJet Pro 8720 printer.  I am using an installation of HPLIP.  When I try to find the HP on the network, it does not show up.  I have found the HP database for this printer, and I use the PPD file for the 8720 as a CUPS printer.  All seems well, but nothing prints, including the Test Page.  I keep wondering if the printer network ports are blocked somehow, but I can't find any sign of that.  I am asking the community how to approach and fix this problem.  I am not a noob but I am no linux guru either.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.