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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-21-2022 09:35 AM

HP Recommended
Product: HP Pavilion x360 Laptop- 14m-dw0023dx

Hi

 

I've been having this issue for months. The touchpad works randomly and not for long. I cannot see any touchpad in my settings. I cannot see the touchpad in the device manager. HP will not let me download any drivers on this device. There seems to be no way to download, install, or connect a device for the touchpad. How is this possible if my device comes with a touchpad? 

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