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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 10 (64-bit)

Does anyone know the best way to get out of the instant ink endless loop when they send a bad cartridge? Bad cartridge = error message - no new cartridge can be ordered while there is an error message - virtual assistant recommends using another cartridge which you can’t order while there is a cartridge error. Forcing you to purchase cartridge outside of the instant ink subscription you are paying for…. So annoying. About to cancel. 

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