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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎06-29-2022 11:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I recently performed a factory reset of my HP Pavillon model 15-cc563st. For a period of time, the screen had some backlighting, but remained black. After many many attempts, the BIOS finally displayed (although with many graphical glitches) and I tried to recover the BIOS. The screen went black and then briefly there was the HP logo dimly displayed, then it went away. I can no longer access the BIOS and the screen isn't backlit at all anymore. I know for a fact it is not a hardware issue. Any ideas?

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