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‎07-25-2022 10:00 AM

HP Recommended
Product: HP Pavilion All-In-One
Operating System: Microsoft Windows 11

I am using an HP Pavilion All-In-One model 24-xa0159 and I'm running Windows 11.  I can use new products on my USB Ports (new mouse & WACOM Pad) but the USB Ports will not recognize my older Memory Sticks (although my old HP Pavilion Laptop still does).  Message on Device Manager:  "Unknown USB Device (Device Descriptor Request Failed)".  How can I correct so I can use my older memory sticks?

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