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‎08-04-2022 06:21 PM - last edited on ‎09-01-2025 02:18 PM by Moderator

HP Recommended
Product: HP ENVY 6055 All-In-One Printer

I'm trying to reconnect my HP Envy 6055 printer. I had to do a factory reboot, so now I am trying to go thru the HP App printer setup.  It starts off fine, but then gets to "Sending network information..." and gets stuck in a loop. The "I" button blinks and the "x" button is red. But nothing happens and it won't get past this step to finish connecting to wi-fi.

 

It finds the printer, and configures the printer, but that's it. The purple light stays on, and eventually the "i" and "x" turn off.

 

Also, it disconnects my laptop (which I am using to connect to the printer) from my wifi and creates a "HP=Setup<98_ENVY 6000" network

 

I need help! This printer worked fine 2 days ago and then it wouldn't go online. Now I'm stuck. HELP!

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