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08-09-2022 02:37 PM - edited 08-09-2022 02:45 PM
When I bought my laptop HP Pavilion x360 - 15-dq0200nia Product 8UK69EA, I should have got a laptop bag as gift but due to logistic issues linked to post covid 19 pandemic, the salesman told me that the delivery of the laptop bag has been delayed and he will do a personal follow up and will revert back to me when the bag is delivered. Throughout many months, he still told me the same story whenever I queried him. When I finally tried to make a complaint to his manager, the same salesman called me back instead of his manager to tell me that his manager is just out for lunch at 15h30 and that I should not have got the bag anyway and to forget about it. My question is: do you normally get a laptop bag whenever you purchase an HP laptop?