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HP Recommended
HP Spectre 15-eb0000 x360 Convertible Laptop PC RCTO Base Model
Microsoft Windows 11

on HP spectre x360 the ax201 wifi adapter and blue tooth mouse stopped working for no reason.  We can occasionally get them to work by removing drivers and reloading, upgrade to windows 11 and it started working. until you turn off the laptop.  when you turn it back on it no longer works. device manager reports the following 

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

once we get them working again and turn off/on they stop working. 

any help is appreciated.

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