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08-21-2022 10:32 AM
HI,
I have just bought this laptop, absolutely brand new, just some days ago. i've set it up and dowloaded a game to try the performance of the pc, but it didn't go very well. I dropped basically every in-game video setting to low (occuping approximately 1,5 MB of the 4 available of VRAM), but it kept dropping down in fps very frequently. from 120 or so, straight to 30-40 for a fraction of a second and then up again.
I have checked on nvidia control panel and the gpu selected for the game is the dedicated one, not the integrated.
the laptop was connected to the wall, i wasn't playing on battery.
The problem started from the first moment i loaded the game, NOT after a while, somaybe it's not a ventilation/temperature problem, but who knows.
I know for a fact that spec-wise i have a strong machine that maybe doesnt have a top GPU, but it should be able to perfectly handle games at high stable fps when I turn video settings on low.
I welcome any help or experience on the matter, especially if from hp support whom I haven't been able to contact directly unfortunately.
Thank you very much.