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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-25-2022 09:05 AM

HP Recommended
Product: HP ENVY x360 - 15-aq273cl
Operating System: Microsoft Windows 11

Hello, 

 

I own the HP Envy x360 convertible laptop that has a touchscreen as it can fold into a tablet. I purchased the HP MPP1.51 Stylus from the HP site to try to use with it and I cannot get it to work. 

 

I would really like to know if I am doing something wrong or if my laptop is for some reason not compatible. All of the research I did prior to purchasing the stylus led me to believe it would work with the HP envy models. 

 

I followed all of the set up instructions with the pen to try to get it to work but I can still having trouble. 

 

Thank you for your help!

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