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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-29-2022 02:10 PM

HP Recommended
Product: HP Notebook - 15-bw006ca
Operating System: Microsoft Windows 10 (64-bit)

I just upgrade my Windows 10 from 1809 to 21H1 (I hadn' t used in a long time) and my touchscreen stopped working.  When I look in the Device Manager, there are no HID touchscreen devices listed (there are several HID devices, though.

 

I don't see a touchscreen driver on the products driver page. 

 

How can I fix this?

 

Thanks!

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