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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎09-04-2022 02:27 PM

HP Recommended
Product: HP Omen 15-dh1050nr
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Omen 15-dh1050nr and relatively recently the battery holds absolutely no charge. The only way to operate the laptop is to stay connected to AC power. I used the PartSurfer and found part # L48497-006 for the battery and couldn't find any replacement that matched either with the ProdID of the laptop or the part # for the battery. What replacement can I get?

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