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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-07-2022 12:28 PM - last edited on ‎09-07-2022 01:38 PM by Retired

HP Recommended
Product: HP DeskJet Plus 4120 All-in-One Printer

Hi,

 

I have been trying to use my enrolment code to get instant ink but every time I do and I put in my printer code it tells me its a new printer that needs to be set up using the app. I already set it up using the app and my printer shows up however when I go to my account it says there are 0 printers registered to my account. I don't get an option to manually register it and I have tried resetting to factory and adding it again and it still doesn't seem to atomically claim my printer? I have tried resetting the printer and doing it from both windows and android but still get the same outcome.

 

Any help would be appreciated

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