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09-09-2022 11:36 AM - last edited on 09-09-2022 11:40 AM by MarcusC
I have never been so upset with a company in all my life I’m 41 HP Instant ink is a they do nothing but take my money ( I pay my monthly bill) then they suspend my service and I can’t print they have done this so many times that I was awarded 4 free months of printing but they don’t want to give it to me so they keep telling me I have to pay one more bill then the free months will start well I’ve paid 2 months since then waiting for my free months to start and again today they suspended my printing saying I have to pay another month in order for me to get my free months!!! I’m so upset I’m shaking and In tears I print 50-100 pages a day I NEED TO BE ABLE TO PRINT!!! I can’t believe these people and they all act like it’s out of their control and I have to pay in order to be reinstated!! Like are you serious so I asked to speak with corporate and they said it would be a week before I would get a call back from them! I wouldn’t recommend this subscription to anyone they are a they take your money and control your ability to print! It clearly says on my dashboard that I’m in a free billing cycle but they still suspended me and won’t reinstate me!! This is the worst I’ve ever been treated by any company!!
Date of experience: September 08, 2022