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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-22-2022 01:45 PM - last edited on ‎09-22-2022 03:00 PM by Retired

HP Recommended
Product: HP Notebook - 15-bw011dx
Operating System: Microsoft Windows 10 (64-bit)

To Whom It May Concern;

   Mouse properties is "NOT" showing the Synaptics SMbus Touchpad Icon page along with associated components and settings.

 I've tried to un-install & re-install the Synaptics SMbus Touchpad Driver using Device Manager, several times, but the problem persists, & the Synaptic's SMbus Touchpad is virtually non-Functional.

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