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‎09-28-2022 07:20 AM

HP Recommended
Product: HP ENVY All-in-One - 32-a0012na
Operating System: Microsoft Windows 11

After updating my Windows 11 System to the latest release 2H22 (via Windows Update), I was unable to login via Windows Hello as the Camera was reported as being 'unable to turn on'. The integrated HP Webcam was properly listed in Device Manager and no driver updates were available. Attempting to activate the camera via the Windows Camera App also produced the same error. Reinstalling drivers did not help.
Rolling back to Windows 11 release 21H2 resolved the issue but, I'm wondering if we need an HP driver update before considering 2H22?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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