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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎10-01-2022 09:42 AM

HP Recommended

I replaced all 4 of my ink cartridges with genunit HP parts but the magenta cartrige seems to have a supply system.  I ran through the shut down and restart process you listed but it was no help, I continue to get the same error message:

 

M (the magenta circle)

There is a problem with the supply system.

Try replacing the affected cartridge with a different, non-empty cartridge.  If message reappears again, record message and contact HP.

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