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‎10-23-2022 03:36 AM - edited ‎10-25-2022 03:17 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw
Operating System: Microsoft Windows 11

Hi, last night I went to the Hp support website and downloaded the update firmware file listed for the hp LaserJet pro MFP m281fdw printer. Then it restarted and got stuck on logo then initializing screen, then 49 Error service error appears, then a white screen. The loops goes on and on and restarts showing the same thing .

My computer does not detect any usb or printer attached, I tried to connect on my laptop and there is no connection. I tried the NVram hard reset but no results. I disconnected the printer from the electrical cord for a whole day and nothing happened. It seems like the installed firmware from HP website is corrupted and damaged the startup menu on my touch screen.

 

is there is anyway that i can downgrade it or factory recovery/reset?

 

Please help as the printer does not operate anymore

 

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