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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-31-2022 01:02 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw
Operating System: Microsoft Windows 10 (64-bit)

My printer is MFP M283cdw. I want to scan both sides of my document easily.

 

I found the topic "How do i duplex scan on my HP Colour Laser Jet Pro M283fdw?" and Greenturtle's soluton was accepted.

According to Greenturtle's youtube soluton as https://www.youtube.com/watch?v=h9g9JjLEV1k, the HP Scan software must be located on the HP support site.

However, there is no such software except HP smart, Readiris Pro 16 for HP, HP Easy Start Printer Setup Software, etc. as shown by https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-m282-m285-multifunction-print...

 

I installed HP smart and Readiris Pro 16 for HP, but I can only 1 side scan. There is no "Page Sides" option like 1-sided, 2-sided(manual) on those software.

 

So, I'd like to install HP Scan software which is shown on Greenturtle's youtube. Where can I find it?

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