• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎11-05-2022 12:21 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy x360 15-ed1000 that I got in January of '21 and the power button doesn't work properly.  It sometimes only takes a few presses for the laptop to turn on and sometimes it takes me pressing it over and over and over again to get it to power up.  I'm somewhat hesitant to open it up myself as I've only ever really worked on the internals of desktops, not laptops.  But if it's going to cost me an arm and a leg to send it into HP (it's not under warranty anymore) then I will open it up myself.  I know I'd need to get new rubber strips on the bottom as those have to be pulled off just to get the bottom panel off.  From there, I'm not sure if I'll need to replace a button, a board or if it's something as simple as soldering a piece back into place.  Any advice would be helpful.  Thanks.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.