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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet 8015e All-in-One Printer

Awhile ago, my printer menu screen indicated to finish setup. I've tried reinstalling the program several times and it would never completely finish. I called HP and they tried several times as well. They had to enroll me in Instant Ink and then the setup finished.

Even though, I skipped the offer and I told support that I didn't want Instant Ink, that was the only way the printer became fully functional.

The installation program is entrenched with Instant Ink that  the user has no choice but to sign up, even though the offer is skipped.

I want to cancel Instant Ink, but my fear is that the printer will be non functional again as before the Instant Ink enrollment.

 

How can I get a fully functional printer without Instant Ink?

 

Thanks in advance.

 

 

 

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