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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-06-2022 09:17 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

I have installed a new router and my printer stopped working.  Receiving No filtering fail message.  I have reviewed all of the recommendations on HP and Xfinity site.. no luck.  Any suggestions.  I have restored settings, added MAC address, removed MAC address... allowed filtering, deny filtering, change setting to all...  long story short... I cannot get printer to connect.

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