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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-09-2022 11:08 PM - last edited on ‎11-10-2022 11:29 AM by Retired

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)

Hi. regarding the HP DISPLAY CONTROL update: keep getting a message, bottom right of the screen ,“critical update needed to us HP display control” each time I restart; It downloads, but then nothing, doesn’t update…thanks for any advice

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