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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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11-29-2022
01:31 PM
- last edited on
11-29-2022
02:26 PM
by
RodrigoB
Product: HP Officejet Pro 8620 e-All-in-One Printer
The printer is connected to my home internet network and prints fine wirelessly from my PC and phone both. However, the printer is telling me it is not connected to the internet, and that it can't support Instant Ink if it is not connected. It is threatening to block my printing if I don't connect it. But it is already connected to my wifi network.
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