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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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12-01-2022 01:03 PM
HP Recommended
Operating System: Microsoft Windows 7 (64-bit)
I have been troubleshooting an HP ink connectivity problem for an hour and a half, only to find that your Instant Ink website is down for maintenance. I'm assuming that's why I can't clear the "not connected" status on my Officejet 8630. It sure would be nice for you to let us know what's going on before we spend fruitless hours troubleshooting a problem that isn't ours. I can't tell you how many times I have restarted my router/printer/computer and reset all the wireless settings to no avail. What a waste of time!
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