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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎12-12-2022 02:19 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V9A1AV)
Operating System: Microsoft Windows 11

I have a new Victus and battery drains fast when in shutdown. Having a full battery and not using the laptop for a week, the battery is empty. Power cable is needed to be able to startup the PC.

In the power settings "Fast start-up" is disabled, so when doing shutdown a full shutdown is done and not a sleep or hibernate. 

 

When I look to the 7-day battery level in windows 11, even on a day the laptop is not used for 1 minute, the screen seems to be on for 24 hours (even when it is black and look off.

DC_BE_0-1670879558411.png

In the BIOS I disabled USB charging at sleep mode but this makes only a very small difference. 

 

Any idea how to fis? With the battery the laptop should at least keep power for a month when not used comparing with other laptops. 

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