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12-14-2022 03:19 PM
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
We just purchased and installed a brand-new HP 7740 Printer. The front end of Tray #2 (bottom tray) on our brand-new printer does not have a plastic cover to protect it from falling debris when loaded with 11"x17" paper. The old HP 7740 printer, that we no longer have, came equipped with a cover for the exposed end of Tray #2. We request that HP send us a cover for the Tray #2, or send us a replacement tray that includes a plastic cover.
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