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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-02-2023 03:55 AM - last edited on ‎01-05-2023 04:26 AM by Retired

HP Recommended
Product: HP OfficeJet 8012e All-in-One Printer

Hi.

 

Recently relocated to Dubai. I had the Instant Ink contract in the UK. The issue I have is that the printer won't print nor scan. The error is that for the printer to work, the cartridges need to be registered for Instant Ink with HP which the UAE doesn't do. There's no Instant Ink set up here which is poor for HP and the UAE market here.

 

I was advised by HP here that I need to buy new ink cartridges to replace the British ones and that will correct the problem. Is this true? Surely, there must be a way to print without the need to register for Instant Ink. 

 

Would really appreciate some good advice here, thanks.

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