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‎01-08-2023 07:45 PM - last edited on ‎01-09-2023 05:19 AM by Retired

HP Recommended

Hello, 

This isn’t really a problem( that was last night) this is more of a statement about being in the HP monthly ink replenishment club. I am purposely signed up for that because I have an eBay store so I want to make sure that I am always able to print a shipping label. My printers ink is half full and I have new ones ready to go. As you can imagine I was furious last night when I couldn’t print and it showed “ink error” I wasted an hour trying to figure out what the error was. The virtual assistant was no help I finally figured out it was my account. I had to cancel the card I used for the monthly auto pay. DO YOU THINK THE ERROR MESSAGE SHOULD SAY “Account error” instead ? It wasn’t the ink at all and the more I thought about it this morning I realized something … and I am furious WHY DOES THE INSTA INK DEPT THINK THEY CAN TAKE MY PRINTER HOSTAGE BECAUSE I DIDNT PAY THE MONTHLY $4.99 for Dec. ?  I have ink in the printer so why are they allowed to cut me off from using my printer ? The printer is owned by me and paid for 🤔 HOW DARE THEM PREVENT ME FROM PRINTING SOMETHING FROM MY PRINTER.They don’t own it. I’m giving them a call tomorrow because that is ridiculous . What if I didn’t have a new card to use with the account ? I wouldn’t be able to print something with my ink that is full and ready to go ? That’s just wrong 

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