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My printer is telling me that I need to download the set up drivers for my printer to do anything even though it's always been connected to my laptop for years and worked fine. 

 

I've downloaded the set up file from hp website, but when I try to open it I get this error message on my laptop the following

HP Easy Start 2 can’t be opened because Apple cannot check it for malicious software.

 

What's going on?

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