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‎01-18-2023 09:55 AM

HP Recommended

Hi folks! I have been receiving a notification window on start-up telling me that I have an issue with my  HP 17-ca1500na laptop. The laptop has been used effectively as a desktop due to its size, but I would still like the ability to use it portably, which I no longer have due to how quickly it dies after being unplugged from the mains.

 

I would like to acquire a battery replacement for the laptop and am wondering where I could find a compatible battery. 

Info from HP Support Assistant (It reads as ok on the Assistant because it's plugged in at the moment, I think):

  • Cycle count: 28 / 1000
  • Manufacturer: 333-54-5D-A
  • Serial Number: 54026 12/26/2019
  • Temperature: 19 °C
  • Current: 0 mA
  • Terminal Voltage: 12867 mV
  • Design Voltage: 11550 mV
  • AC Power: Yes
  • CT Number: 6HRXF56AQD60PF
  • Design Capacity: 42 WHr
  • Full Charge Capacity: 35 WHr (84%)
  • Remaining Capacity: 35 WHr
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