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01-30-2023 09:29 AM
Product: HP ProBook 470 G2 Notebook PC
Hi, need help please!
I have this problem with biometric devices in windows Hello.
My laptop ProBook 470 G2 suddenly does not ”see” fingerprint sensor and camera in device manager neither in settings - signing options.
I tried to uninstall/ reinstall fingerprint sensor ... ...no result.
I even uninstall some updates .......still nothing.
Would you be so kind to help me?
Thank you in advance.
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