• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-02-2023 01:40 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-k0000 (594J6AV)
Operating System: Microsoft Windows 11

Hi there,

 

I bought my Omen 16.1, 12700H, 3070TI laptop in December so  I've had it for just over a month now.

 

A couple of weeks ago I noticed the temperatures would get quite high in the Omen Hub program (and the keyboard felt quite hot) so I  installed Core Temp to monitor it better. I'm finding regular high temperatures, even when idle. at the moment of typing it is showing 10% utilization with a 92C temp and the fans manually set to MAX power. 

 

My observations as below:

  1. When idling the temperatures frequently hang around 90C for cores 0-5 sometimes going up to 100C. Cores 6-13 remain below 84C.
  2. this seems to be the same when I play games, the only thing that changes is that the GPU gets a bit warmer around 60C, 
  3. I have had one blue screen error today, but i'm struggling to see where I can find the cause for it. Is there a way to see if it was temp related?
  4. the temps have been creeping up over the past few weeks, it used to just get hot when gaming but now when idling too.

 

I currently have a KLIM Cooling pad underneath it running 4 fans a full speed and house temperature is around 21C. 

 

I'm not sure what to do with this. Should I/ Can I investigate further? Should I send it back to HP for repairs? 

 

From what I understand reaching 100C is bad even if the new intel gen runs a bit hotter than 'normal'. Would appreciate any insights.

 

Cheers

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.