• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-09-2023 03:13 PM - edited ‎02-09-2023 03:36 PM

HP Recommended

Hi,

 

I'm needing to buy a new battery for my HP 250 G5 laptop.  The laptop shipped with the following processor and (integrated) graphics:

 

- Intel Core i5-6200U with Intel HD Graphics 520 (2.3 GHz, up to 2.8 GHz with Intel Turbo Boost Technology, 3 MB cache, 2 cores)

 

In the spec for this laptop 2 different batteries are mentioned.  These are:

- HP 3-cell battery 31 WHr (UMA only)

- HP 4-cell 41Whr

 

From what I can see on the internet the 3 cell battery is 11.1V and the 4 cell battery is 14.8V and I've seen notices saying the 2 are not interchangeable.  Is this correct?

 

If the laptop had the original battery it would be easy to just see what that was but unfortunately someone has previously replaced the original battery with a cheap aftermarket one which is labelled as 14.8V (2200mAh) and 33Wh.  This battery now holds zero charge and the laptop only operates when plugged into the mains hence the need for a new battery and I'd like to get the correct one.

 

I'm not 100% sure but from what I can understand the term UMA is associated with having integrated graphics so is it more likely that this laptop originally came with an 11.1V battery?

 

Many thanks if anyone can help

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.