• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-10-2023 08:34 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 (74R51AV)
Operating System: Microsoft Windows 11

I received my Spectre x360 yesterday (16 f2001na) and the colour of the display is a really dull, unsaturated, and washed out - except for on the desktop or when playing videos. I have tried every display setting there is and they don't make much difference at all, and have tried Windows HDR but turning that on makes it even duller. I'm at a total loss of what else to do. I need an as accurate colour screen as possible for work, so if I can't fix it I'll have to return the laptop as it's useless like this 😔 Here are a couple of photos to show the colour of the Spectre compared to my old Dell that I've been using for years.

 

1_2.jpg

 

2_2.jpg

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.